Effective Date: July 2026
Welcome to Wellox Cosmetics.
By accessing or using our website, you agree to these Terms & Conditions.
Website Use
You agree to use our website only for lawful purposes.
You must not:
- Misuse the website
- Attempt unauthorized access
- Distribute harmful software
- Interfere with website operations
Product Information
We strive to ensure product descriptions, prices, and images are accurate.
However, occasional errors may occur, and we reserve the right to correct them without prior notice.
Orders
All orders are subject to:
- Product availability
- Payment verification
- Order confirmation
We reserve the right to refuse or cancel any order if necessary.
Pricing
Prices are listed in Pakistani Rupees (PKR) unless stated otherwise.
Prices may change without prior notice.
Shipping
Delivery times are estimates and may vary depending on your location, weather conditions, courier operations, or other unforeseen circumstances.
Returns & Exchanges
Please refer to our Return & Refund Policy for detailed information regarding returns, exchanges, and refunds.
Intellectual Property
All website content, including:
- Logos
- Images
- Graphics
- Product descriptions
- Text
- Design
- Icons
is the property of Wellox Cosmetics unless otherwise stated and may not be copied, reproduced, or distributed without written permission.
Limitation of Liability
To the fullest extent permitted by law, Wellox Cosmetics shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.
Our products are intended for cosmetic use only and should be used according to the provided instructions.
Product Disclaimer
Individual results may vary based on skin type and personal skincare routine.
Our products are not intended to diagnose, treat, cure, or prevent any medical condition.
If irritation occurs, discontinue use and consult a qualified healthcare professional.
Changes to Terms
We may update these Terms & Conditions at any time.
Continued use of the website constitutes acceptance of any revised terms.
Return & Refund Policy
Effective Date: July 2026
At Wellox Cosmetics, customer satisfaction is our priority.
Returns
You may request a return if:
- You received the wrong product.
- The product arrived damaged.
- The product is defective upon delivery.
Requests should be made within 7 days of receiving your order.
Non-Returnable Items
For hygiene and safety reasons, opened, used, or tampered cosmetic products cannot be returned unless they are defective or incorrectly delivered.
Refunds
Once your returned item has been inspected and approved, refunds (where applicable) will be processed using the original payment method or another agreed method.
Exchanges
Eligible products may be exchanged for the same item if it is defective or damaged.
Shipping Policy
We aim to process orders as quickly as possible.
- Orders are typically processed within 1โ2 business days.
- Delivery times vary depending on your location and courier services.
- Shipping charges, if applicable, will be displayed during checkout.
- Once your order has been dispatched, you will receive shipment confirmation and tracking information (where available).